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Terms & conditions

This page (together with the documents referred to in it) tells you the terms and conditions on which we supply any of the products listed on our site, (the “Site”) to you.

Please read these terms and conditions carefully before ordering any products from the Site.

These terms and conditions do not affect any of your statutory rights. However, it is important that you understand that by ordering any of our Products from the Site you agree to comply with these terms and conditions. You should print a copy of these terms and conditions for future reference.

1. LEGAL INFORMATION is a site owned by Rodinia Oy, with principal offices at Tekniikantie 2, 02150 Espoo, Finland. Rodinia VAT no is FI28448608.


The design of this Web Site and all text, graphics, information, content, and other material displayed on or that can be downloaded from our site are protected by copyright, trademark, and other laws and may not be used except as permitted in these Terms and Conditions or with prior written permission of the owner of such material. You may not modify the information or materials displayed on or that can be downloaded from this site in any way or reproduce or publicly display, perform, or distribute or otherwise use any such information or materials for any public or commercial purpose. Any unauthorized use of any such information or materials may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations.

a. Copyright

All content included on our site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Flâneri or its licensors and is protected by the European Union and international copyright laws. The software and compilation of all content on this site is the exclusive property of Flâneri or its licensors and is protected by EU and international copyright laws.

b. Trademarks

Flâneri,, and other graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks or trade dress of Flâneri in the EU and/or other countries.

Flâneri’s trademarks and trade dress may not be used in connection with any product or service that is not Flâneri’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Flâneri.

All other trademarks not owned by Flâneri that appear on our site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Flâneri.


By placing an order through the Site you warrant that you are legally capable of entering into binding contracts.


A legally binding contract will be formed between us when

a. You have confirmed to us that you wish to proceed with the purchase of one or more Products, and

b. We have confirmed to you that we will sell the Product(s) to you and

c. We have received payment of the price and any additional money.

When your order has been completed, you will receive confirmation of the Product(s) ordered, the price paid, the estimated delivery date and your allocated order number.

If you wish to amend any part of your order once it has been accepted and payment has been made, then you will need to contact us by one of the following methods:

  • Email:
  • Telephone: +358 40 773 9192
  • Mail: Rodinia Oy, Tekniikantie 2, 02150 Espoo, Finland.

We may decline to sell any product to you for any reason. We are not obliged to tell you the reason for our decision.


As we proceed with your order you will receive a prompt from us if the Product you wish to order is no longer available. We may offer you the opportunity to purchase a Product of at least equivalent specification and value to the one you have attempted to order. This will not happen if the Product you are trying to order is temporarily out of stock.

Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a confirmation of order. Prices are exclusive of all taxes (if outside the EU) and delivery fees. The end customer is the importer of record.


Flâneri uses the highest level of security for payments processed through this store. Flâneri will ensure your security by encrypting the connection when transmitting banking information on the network and safeguarding your financial data throughout the ordering and payment process.

Please note that if the Security Department suspects fraud, we have the right to cancel the transaction for security reasons. In most cases, you will be notified of authorization or fraud issues, if they occur, before you complete the check-out process.

This Billing Policy outlines the terms and conditions related to billing and payment for purchases made on our website.

a. Payment Methods:

Flâneri accepts various payment methods to ensure convenient and secure transactions. Accepted payment methods may include but are not limited to:

  • Credit Cards (Visa, Mastercard, American Express, etc.)
  • Debit Cards
  • PayPal
  • Klarna
  • Online Banking
  • Flâneri Gift Cards

b. Currency:

All transactions on Flâneri are conducted in the currency displayed on the website. Currency conversion fees may apply if you are making a purchase from a country with a different currency than the website’s default currency.

c. Pricing:

Product prices listed on the Flâneri website are in the respective currency and are exclusive of applicable taxes, shipping, and handling charges. The final price displayed at checkout will include all relevant charges.

d. Sales Tax and Duties:

Depending on your location and the product’s destination, additional taxes, duties, or customs fees may apply. It is your responsibility to be aware of and pay any such charges as required by your local laws and regulations.


We can only deliver to the countries shown in the shipping address on the checkout page. Contact Flâneri for alternative means of purchase for delivery to other countries.

An estimated delivery date for the product will be provided to you when you receive your order confirmation.

When it has not been possible to deliver the Product(s) due to no fault on our part, we reserve the right to make a charge for any further attempt to deliver the Product(s). We will consult with you regarding the amount of any further charges and will obtain your consent to such charges prior to attempting any further delivery of the Product(s).


You can cancel or exchange your order at any time within 14 days after the receipt of the Product(s). We will refund the full cost of the Product(s) or its equivalent in store credit as long as the item is unworn, unused, unwashed, unaltered, and with all packaging, including the tag, still attached. We will not accept returns and will not offer refunds for coffee and tea, perfumes, cosmetics, and other hygiene products, as well as gift cards.

For further information on cancellation and/or returns, please refer to Flâneri’s Refund Policy.


We warrant to you that any Product(s) purchased from us through the Site is of satisfactory quality.

Our liability in connection with any Product(s) purchased through our Site is strictly limited to the purchase price of the Product(s). This does not include or limit our liability for:

a. Death or injury caused by our negligence;

b. Fraud or misrepresentation;

c. Any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

All information, content, materials, products, and services included on or otherwise made available to you through our site are provided by Flâneri on an “as is” and “as available” basis, unless otherwise specified in writing.

Flâneri makes no representations or warranties of any kind, express or implied, as to the operation of our site or the information, content, materials, products, or services included on or otherwise made available to you through our site, unless otherwise specified in writing you expressly agree that your use of our site is at your sole risk.

You are making your purchases directly from Flâneri and not the supplier. Flâneri will make commercially reasonable efforts to honour limited warranties posted on our site at the time of your placement of orders with Flâneri for product(s).

You agree to address any questions about the product(s) and requests for product(s) support directly from Flâneri. This includes, without limitation, any concerns you may have about the fitness, quality, or safety of any product(s). we attempt to ensure that the information on our site is complete, accurate, and current.

Despite our efforts, the information on our site may occasionally be inaccurate, incomplete, or out of date. We make no representation as to the completeness, accuracy, or correctness of any information on our site. For example, products included on our site may be unavailable, may have different attributes than those listed, or may actually carry a different price than that stated on our site.

In addition, we may make changes in information about price and availability without notice. The price displayed on our site may differ from the price for the same item sold as in-store product(s).

We reserve the right, without prior notice, to limit the order quantity on any product or service and/ or to refuse service to any customer. In the event that Flâneri exercises its right to limit the order quantity on any product or service and/or refuse service, you will be given the opportunity to cancel your order or receive a refund for any payment charges made less the value of any product(s) received in the same manner as the initial payment charge.

We may also require verification of information prior to the acceptance and/or shipment of any order.

Notwithstanding the above, Flâneri disclaims to the maximum extent allowed by law all warranties, express or implied, relating to fitness, quality, or safety of product(s), including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. You agree that Flâneri and its subsidiaries and affiliates (and each of their respective officers, directors, employees, contractors, and representatives) shall not be liable to you for any damages of any kind arising from the use of the product(s) you purchase.

Liability is specifically excluded for direct, indirect, consequential, special, incidental, and punitive damages, even if you have advised Flâneri of the possibility of such damages.


We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by events outside our reasonable control (“Force Majeure

A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes, in particular (without limitation), the following:

A. Strikes, lock-outs, or other industrial action.

B. Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not), or threat or preparation for war.

C. Fire, explosion, storm, flood, earthquake, subsidence, epidemic (i.e. Covid-19), or other natural disaster.

D. Impossibility of the use of railways, shipping, aircraft, motor transport, or other means of public or
private transport

E. Impossibility of the use of public or private telecommunication networks

F. The acts, decrees, legislation, regulations, or restrictions of any government.

Our performance under any contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the contract may be performed despite the Force Majeure Event.


These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing. We each acknowledge that, in entering into a contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such contract except as expressly stated in these terms and conditions.

Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any contract (unless such untrue statement was made fraudulently) and the other party’s only remedy shall be for breach of contract as provided in these terms and conditions.


We have the right to revise and amend these terms and conditions from time to time.

You will be subject to policies and terms and conditions in force at the time that you order Product(s) from us, unless any changes to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the order confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Product(s)).

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